Frequently Asked Questions
Everything you need to know about our gear and services.
How do I determine the correct harness size for my dog?
We provide a detailed sizing chart on each product page. You will need to measure your dog's neck circumference, chest girth, and weight to ensure a snug yet comfortable fit for active performance.
What is your return and exchange policy?
We accept returns and exchanges on all unused items in their original packaging within 30 days of purchase. Please ensure the gear is free of pet hair and dirt before sending it back.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your gear sooner for an upcoming race or adventure.
Are your products suitable for all dog breeds?
Yes, our gear is designed to be versatile. While originally developed for sled dogs, our harnesses, collars, and jackets are adjustable and ergonomic for various breeds, from Huskies to Pointers and Labradors.
What materials are used in your dog jackets and vests?
We use high-quality, weather-resistant ripstop nylon and breathable fleece linings to ensure your dog stays warm and dry without overheating during high-intensity activities.
Do you offer international shipping?
Yes, we ship our products worldwide. International shipping rates and delivery times vary based on the destination country and are calculated at the time of checkout.